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Tuesday, November 14, 2006

Behind the Scenes

Ever wonder what your Realtor is doing behind the scenes?

Customer Service is our number one goal for 2006. All year we have been taking steps to not only meet but to exceed your expectations. In order to do this Richard began collaborating with top real estate agents as well as Michael Gerber, author of The E Myth and The E Myth Revisited, on what it takes to be the best. One of our first steps was to create adetailed closing checklist that left no one guessing at the closing table. This checklist grew to a total of 75 points created to ensure a seamless closing. Even when using a 75 point checklist a seamless closing is not guaranteed so we began to study examples of other team’s success and failure.

Our idea was to create the Sales Management Team. This team consists of 2 experienced, licensed Realtors to manage the entire process from contract to closing. Instead of one agent trying to do everything, there are three. Our quest to be the best does not end here. Our next step is to find a way to create individual websites for all of our buyers and sellers. From your website you will be able to access this 75 point checklist and be assured that we are working diligently behind the scenes to ensure that all of the bases are covered. If you have any comments or suggestions for improvement please email the Sales Management Team at info@eimersgroup.com

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